I - ORDER
Orders can be placed directly with retailers, by mail, electronically, or through a representative, as well as on the website. Orders for stock products by phone or electronically bind the buyer upon the receipt of the phone call or electronic order, without the need for a written confirmation from the buyer. The products presented on the Goodpack.fr website do not constitute a firm and complete offer from the seller. YesWePack reserves the right to accept or refuse any electronic order. Orders for custom manufacturing must be in writing or validated on the customer's account. Every order, whether written electronically or by phone, must include: the full name, precise address, registration number of the trade and companies or trade registry, legal form of the buyer, or, if applicable, a customer ID in the case of an electronic order. The order must also specify: reference to a possible offer, the precise quantity or with minima and/or maxima, quality detailing the type, brand, and reference to a provided sample, weight, dimension, presentation, desired delivery times, delivery location, delivery terms, price, and payment conditions.
II - ORDER CONFIRMATION
In case of the buyer's acceptance without modification of a firm and complete offer from the seller, no written order confirmation from the buyer is necessary. The receipt of the goods constitutes confirmation of the order and acceptance without reservation of the general terms and conditions of sale by the buyer. In the case of an electronic order, the general terms and conditions of sale will be deemed accepted at the time the order is placed. Only for orders for manufacturing, YesWePack issues an order confirmation that binds the parties. Disputes regarding the order confirmation for deliveries in France will not be admitted after three days, and for other countries, the period is extended to ten days.
III - DELIVERY
The delivery period starts from the date of the order or its confirmation after acceptance of the "bon à tirer" (BAT). In the absence of a mandatory delivery time in the confirmation, it is indicative. No compensation will be due in case of non-compliance with the deadline unless deliberate negligence by the seller. YesWePack is released from its obligations in case of force majeure preventing or delaying delivery. If the impediment is temporary, the contract's performance is suspended. If the impediment exceeds 30 days, each party can terminate the contract. Shipping costs, handling services, and delivery costs are applicable as established.
IV - PRICES
The prices of products are those of the price list in force on the day of the order. The prices indicated are indicative and may be modified by YesWePack. The seller reserves the right to revise prices in case of changes in conditions. The costs of transporting and insuring goods are not included in the prices.
V - PAYMENT TERMS
Products are payable in cash, in full on delivery or shipment. Payment is made by transfer, check, or bill of exchange. No discount is granted for early payment. In case of non-payment, late payment penalties will be applied, as well as a lump-sum indemnity for recovery costs.
VI - RESOLUTORY CLAUSE
In case of non-payment after formal notice, the contract may be terminated. A penalty will be deducted from the sums already paid.
VII - OWNERSHIP RESERVE
YesWePack retains ownership of the goods until full payment of the price.
VIII - WARRANTY
YesWePack guarantees its products against defects in material or manufacturing for 6 months from delivery. The warranty is limited to the replacement or repair of defective products.
IX - FORCE MAJEURE
The parties will not be responsible for delays or non-performance caused by a force majeure event.
X - APPLICABLE LAW AND JURISDICTION
The contract is subject to French law. Any dispute will be submitted to the competent courts.
XI - PERSONAL DATA
By placing an order, the buyer accepts the collection and processing of their data in accordance with the current privacy policy.
XII - PARTIAL NULLITY
If a provision is declared null, the others will remain in effect.
XIII - CONFIDENTIALITY
The transmitted data will be used in accordance with the privacy policy. Telephone recordings may be made for training and customer service quality. Browsing data may be used for statistical purposes.